Freaklabs Service & Deadline Management

A few weeks ago, I wrote about the Freakduino boards I had ordered for building my prototype. First I had some problems with combining the code for the LCD shields with the Zigbee radio function on the boards. It turned out they used some of the same pins, so now I’ve built my own RGB-Led shields. I’m getting quite good at soldering this way!

Only this week I found out that one of the Freakduino boards was faulty, when I tried to use both of them at the same time. But I have to say: WOW great customer service from Freaklabs! I emailed them about the issue, and they immediately concluded there must be something wrong with the board, and they are sending TWO new replacement boards! Very, very nice indeed.

Now I’m still biting my nails as the deadlines for this project are so close, but luckily I managed to push the first one back two weeks. So one week from now: exhibition; the week after: report. I just hope I will have time for one more user test before the exhibition. Wish me luck!

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